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Help, I can't log in!

Permanently deleted user -

*Here are some things to check for if you or your employee are having trouble logging in.*

Login links have recently changed. On TrackSmart.com, make sure you're logging to the correct app, TrackSmart TimeClock:  timeclock.tracksmart.com



  1. If you are having trouble logging in due to an incorrect password, reset it by clicking the link "I forgot my login or password" on the TrackSmart TimeClock log in page.

  2. If an employee is still unable to login, please have the administrator verify their self-service permissions in the respective TrackSmart App.

  3. If you're on the correct site, have verified permissions (for employees) and still cannot log in, please submit a request for help by clicking the link at the top of the screen.


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  • 0
    James Lin

    Please call me @ 469-767-6583, help me to resolve the issues, Thanks.

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